Help & FAQ
How buying works
You browse here. Amazon does the rest.
We don’t run our own checkout. You order, pay and – if needed – return through your Amazon account.
- 01
Choose a size
Use the size guide or browse by room – every size is drawn to true scale.
- 02
Single or pack
1, 2, 3 or 5 frames. Prices per frame are shown next to every pack.
- 03
Buy on Amazon
The button opens our listing on Amazon.co.uk. Pay with your Amazon account.
- 04
Delivered by Amazon
Dispatched from Amazon warehouses (Fulfilled by Amazon), with Prime where available and Amazon’s returns policy.
Bought on Amazon, delivered by Amazon. Every “Buy on Amazon” button opens our listing on Amazon.co.uk. Checkout, payment, delivery and returns are handled by Amazon – we take no payments on this site.
Is the front glass?
No – a clear acrylic panel. It is lighter than glass and far less likely to break, which makes it safer for kids’ rooms, hallways and posting.
Will my print fit?
The frame is the same size as the print. An A3 print fits an A3 frame edge to edge; there is no border or mount.
Can I hang it landscape?
Yes. The MDF back has hangers for portrait and landscape.
Who delivers my order?
Amazon. Orders are dispatched from Amazon warehouses (Fulfilled by Amazon), with Prime where available.
How do returns work?
Through your Amazon account, under Amazon’s returns policy. Damaged on arrival? Message us through Amazon on the order – we sort it out.
Can I get a VAT invoice?
Yes – download it from the order in your Amazon account.
Do you sell to businesses?
Yes, through Amazon (including Amazon Business). For larger quantities, email us.
Contact
A real person, Monday to Friday, 10:00–14:00 UK time, in English. Questions about an order are fastest through Amazon messaging – the order details come attached.